If you offer non-tattoo services at your shop (like piercings, PMU, or other services), you can easily set those up in Porter to enable online bookings, aftercare messages, and waivers specific to those services.
🔧 How to set up other services
Log in to app.getporter.io
Click your name in the top right corner
Go to Manage Shop > Booking > Other Services
Click Add New Service
From there, fill out the following:
Service Category (Piercing, PMU, or Other)
Name of the service
Description of what’s included
Service providers who are available to perform it
Default duration & price (this is just a default—clients will never see it as a firm price)
Deposit amount if you want to collect deposits
Enable online bookings ✅
Waiver to use for this service 📝
Minimum age required for the service 🎂
Aftercare link specific to this service 🔗
📢 Just like tattoo aftercare, we'll automatically send aftercare SMS messages for these services when the appointment is checked out.
🧷 Setting up Piercing Services
There are two ways to set up piercing services in Porter. Once you select Piercing as the category, you'll see a new question:
Is this a general piercing service, or specific to an individual piercing location?
Option 1: General Piercing Service
✔️ One unified service for all piercing types
✔️ Same providers, price, duration, and description
✔️ Select which piercing locations your shop offers
✔️ Clients choose their piercing type when booking
Perfect if your pricing, time, and providers are the similar regardless of the piercing.
Option 2: Specific Piercing Services
💡 Create separate entries for each piercing (e.g., Navel Piercing, Nose Piercing, Ear Lobe Piercing)
✔️ Custom name, description, price, and time for each
✔️ Different artists can be assigned to each service
✔️ Clients see a full piercing menu during booking
Takes a little longer to set up, but makes your offerings clearer and more tailored.
📋 Booking Type: Direct Bookings vs. Bookable by Requests
For each service, you can choose how clients book:
Direct Bookings
Clients pick a date & time, pay their deposit, and they're booked — no approval needed
This is the default for all Other Services and works great for straightforward services like piercings with standard pricing
Bookable by Requests
Clients submit a request through your intake form instead of booking directly
You (or the assigned provider) review and accept the request before the client can choose a date & time
This follows the same flow as tattoo booking requests — perfect for services that need more discussion upfront (like custom PMU work, large-scale projects, or services with variable pricing)
To set this up:
Go to Manage Shop → Booking → Other Services
Click on the service you want to edit (or create a new one)
Look for the Booking Type setting
Choose "Direct Bookings" or "Bookable by Requests"
📝 Custom Intake Forms for Other Services
You can now customize the intake form for each of your Other Services — just like you can for tattoo booking requests.
This is especially useful if you've set a service to Bookable by Requests, since the intake form is what clients fill out when submitting their request. But even for directly bookable services, you can customize what info you collect from clients during booking.
To set up a custom intake form:
Go to Manage Shop → Booking → Other Services
Click on the service you want to edit
Look for the Intake Form settings
Toggle questions on or off to control what clients are asked when booking or requesting this service
This lets you collect different information depending on the service. For example, you might ask for reference photos on a PMU service but skip that question for piercings.
💸 Service-Specific Commission Rates
If a provider at your shop performs more than one type of service, you can now set a different commission rate for each service.
For example, you might pay a provider:
70% for tattoo appointments
90% for piercing appointments
This is configured per provider, per service — so each artist or technician can have a unique split depending on what they're doing.
To set this up:
Go to Manage Shop → Team
Click on the provider you want to edit
In their Payout Settings, you'll see the option to set service-specific commission rates
Set a custom percentage for each service the provider is assigned to
For their Tattoo Commission rate, that rate is always set from the Manage Team page. Their default commission rate from the Manage Team page will always apply to Tattoo appointments.
If you don't set a service-specific rate, the provider's default commission rate will apply to all services.