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Walk-ins, appointments, and consultations

Differences between the three main schedule-able items in Porter

Updated over 10 months ago

Porter gives you flexible scheduling tools to fit every type of client interaction. Whether someone walks in off the street or books a multi-session tattoo project months in advance, hereโ€™s how to decide which option to use:


๐Ÿšถโ€โ™‚๏ธ Walk-Ins (Schedule for Right Now)

If the client is already at the shop and you're about to start their service, use the Walk-In option. This is the fastest way to:

  • Add the client to the calendar immediately (current time)

  • Automatically send the waiver (if enabled)

  • Check the appointment out after it's done

  • Trigger post-appointment messaging like aftercare instructions and review requests

๐Ÿ‘‰ Walk-ins are ideal for in-the-moment appointments and keep your records clean.


๐Ÿ“… Appointments (Schedule for Later)

If the client is booking for a future date and time, use Schedule Appointment.

With future appointments, you can:

  • Choose any day and time in the future

  • Add a deposit to hold the spot

  • Optionally send a booking link so the client can pick their own date/time

  • Trigger automatic confirmations, reminders, waivers, and aftercare

๐Ÿ‘‰ Use this for any planned service thatโ€™s not happening right away.


๐Ÿ’ฌ Consultations (Free, Pre-Appointment Meetings)

Consultations in Porter are:

  • Always free

  • Short (typically 15โ€“60 minutes)

  • Meant to discuss project ideas before booking a tattoo or other service

They work just like appointments, but with no deposit and no service charge.
Perfect for building trust with first-time clients or planning large projects.


Choose the flow that fits your situation, and Porter will handle the restโ€”from waivers to payments to post-care.

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