Porter makes it easy to stay in touch with your clients through email and SMS campaigns. With the Artist Pro and Full Studio plans, your subscription includes free credits every month for marketing messages.
💸 Included Credits
Plan | Free SMS / month | Free Emails / month |
Artist Pro | 100 | 250 |
Studio Pro | 250 | 1000 |
To check your remaining balance:
Log in to app.getporter.io
Click the Marketing tab
Your available SMS and Email credits will be displayed at the top of the page
Credits refresh on the 1st of each month.
📬 What Counts Toward Credits?
✅ Only marketing campaigns (email or SMS) count toward your credit usage.
❌ All other system messages and notifications (reminders, confirmations, aftercare, etc.) are 100% free and do not use credits.
💬 SMS Credits
Each credit = 1 segment of a text message
SMS length limit is ~160 characters per segment
As your message gets longer, it may use multiple segments (2+ credits)
Example:
If your template uses 2 credits and you send it to 150 clients, 300 SMS credits will be used.
You’ll see a live credit counter in the SMS editor when building your message.
📧 Email Credits
Each email sent = 1 credit
If you send a campaign to 500 clients, you’ll use 500 credits
⚠️ Going Over Your Credit Limit
When building a campaign:
In the “To” section, you’ll see an estimated credit total
If your campaign exceeds your monthly limit, a popup will appear
You’ll be able to confirm and purchase the extra credits needed
💳 Additional Credit Costs
SMS: $0.02 per message
Email: $0.01 per message
You’ll only be charged if you choose to send a campaign that exceeds your free credit allowance.