When adding a new user to Porter, you can control what they can see and do in the system based on their role and permissions.
👥 User Roles
From the Add User page, start by selecting the user’s role:
Artist: Bookable for tattoos; gets access to the mobile app to manage appointments and requests.
Piercer: For providers offering any non-tattoo services.
Shop Manager: Full access to manage the shop, view all calendars and financial reports. Can also be combined with the Artist role.
Shop Booker: Can schedule appointments for any provider but cannot access financials.
🔐 Permissions by Role
Artists & Piercers
Can issue refunds
Can view all customers (if disabled, they’ll only see their own clients)
Shop Managers & Shop Bookers
Includes all Artist/Piercer permissions, plus:
Add to all chats
General requests access
Can view reports
Can manage waivers
Can manage campaigns
Customize each user’s access level to match their responsibilities while keeping sensitive data secure.