If you’re trying to match the deposits hitting your bank account with the payments in Porter, this guide will walk you through how to reconcile your records step-by-step.
⏱️ When do payouts get sent?
Porter batches close daily at 5 PM ET. All payments collected before that time will be grouped together and sent to your bank account.
🗓️ Example: If you received a payout on Wednesday, June 18th, the payments in that deposit are actually from June 17th before 5 PM ET, or earlier.
So if you're looking at your sales from June 18th and trying to match them to that payout — they won't align!
💻 How to reconcile deposits
Log in to app.getporter.io
Click your name in the top right and go to Payments Account
Click the button to view your Stripe account
In Stripe, go to the Payouts section
Download a CSV of all payouts sent to your bank account
Then go to the Payments section
Download a CSV of all payments received in Stripe
You can now match the payments to each payout to see exactly which transactions are included in each deposit.
🛠️ Need help?
If you're running into issues reconciling your data or need custom accounting support, just reach out to our team at [email protected] — we’re happy to help!