In order to receive payouts through Porter, both shops and artists need to connect a bank account via Stripe — the secure payment provider that powers Porter.
🧑💼 For Shop Managers
If you're managing the shop's payments — whether or not you're also an artist — you'll need to create a Shop Payments Account.
🔄 If you are both an artist and a shop manager, you'll need to set up two separate accounts:
One for your shop
One for your individual artist payouts
How to Set Up the Shop Payments Account:
Log in to app.getporter.io
Click your name in the top-right corner
Select Payments Account
Click the button to set up your shop payments account
You’ll be redirected to Stripe’s onboarding flow to:
Enter your shop’s business information
Connect your shop’s bank account
⚠️ Be sure to enter business information, not your personal details
Once setup is complete, you’ll be redirected back to Porter. Stripe typically takes 2–3 business days to verify your information.
What Happens If You're Paid Before Verification?
Funds will be held in escrow
Once your Stripe account is verified, the funds will be automatically released
🧑🎨 For Artists
Each artist who receives payouts must set up their own individual payments account through the Porter mobile app.
How to Set Up Your Artist Payments Account:
Open the Porter mobile app
Go to Profile > Payments Account
Tap the button to set up your payments account
You’ll be redirected to Stripe to:
Enter your personal or business info
Connect your bank account
Stripe typically takes 2–3 business days to complete verification. If anything is missing, you’ll be notified via email.
Like shops, any payment received before verification is complete will be held and automatically released once the account is approved.
🔄 Access & Manage Your Stripe Account
At any time, you can return to the Payments Account page in Porter and click the button to reopen your Stripe account.
From your Stripe dashboard, you can:
View all payouts and transfers
Check the status of your funds
Update your connected bank account or debit card
This is helpful if you need to change your payout method or track past transfers.
Setting up your Stripe account is a one-time process — and ensures that Porter can deliver automated, on-time payouts to you or your business. Let us know if you run into any issues with verification or setup!