Porter gives you full control over how clients can book appointments with you. By customizing your booking settings, you can prevent last-minute appointments, limit reschedules, and optimize your schedule for the way you work best.
🔧 Booking Settings Overview
Book Ahead Limit
Set how far into the future clients can book
Example: If you only want to allow bookings up to 6 months out, set this to 180 days
Book in Advance
Set how much advance notice you need before a client can book
Prevents clients from scheduling something that starts in 30 minutes
Ideal for giving yourself time to prepare for each appointment
Max Appointments per Day
Set an optional daily appointment cap
Clients won’t be able to book more than this number in one day
You can always override this limit manually if needed
Max Reschedules
Choose how many times a client can reschedule for free
Example: Set this to 1 to allow one free change, then charge a deposit again for further reschedules
Reschedule Notice
Define how much notice a client must give to reschedule without a fee
If they reschedule within the cutoff window (e.g. less than 48 hours before), they'll be charged a rescheduling fee equal to their deposit
Minimum Appointment Price
Set an optional minimum price for bookings
Helps ensure your time is being booked for meaningful work
🧠 Smart Scheduling Tools
Stack Days
Encourage clients to book on days where you already have appointments
Great for artists with flexible schedules — helps you consolidate bookings into fewer days so you can take other days completely off
Stack Times
Avoid getting small appointments placed awkwardly in the middle of your day
Clients will only see:
The first available time
Or the last available time
Optional setting to force longer appointments (over half your available time) to be booked at the start of your day
💬 Messaging & Policies
Standard Reply Message
A template reply sent when you accept a booking request
You can customize this message per request, but it’s helpful to set a default response to save time
Cancellation Policy
This message is shown to clients when they pay the deposit and confirm their appointment
Helps set clear expectations around refunds and cancellation rules
Need help fine-tuning your booking preferences? Our support team is happy to help you optimize for your ideal schedule.